Introduction
Prime VA Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We never sell your personal data. We only collect information necessary to provide and improve our services.
Information We Collect
Personal Data
When you use our services, we may collect:
- Contact information (name, email, phone number)
- Business information (company name, job title)
- Payment details (processed securely via third-party providers)
- Communication records (emails, chat logs)
Automated Data
We automatically collect:
- IP address and browser type
- Pages visited and time spent
- Cookies (see our Cookie Policy)
How We Use Your Information
- To provide and maintain our services
- To process transactions
- To communicate with you
- To improve our website and services
- For security and fraud prevention
Data Sharing & Disclosure
We only share data under these circumstances:
- Service Providers: With trusted third parties who assist in operations (e.g., payment processors, cloud hosting)
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
We require all third parties to maintain confidentiality and security of your data.
Cookies & Tracking
We use cookies to:
- Analyze website traffic
- Remember preferences
- Improve user experience
You can disable cookies in your browser settings, but some features may not function properly.
Data Security
We implement:
- SSL/TLS encryption
- Regular security audits
- Access controls
- Secure data storage
While we strive to protect your data, no method is 100% secure.
Your Rights
You may:
- Request access to your data
- Request corrections
- Request deletion (where applicable)
- Opt-out of marketing communications
Contact us at mprimicias@primevaservice.com to exercise these rights.
Changes to This Policy
We may update this policy periodically. The "Last Updated" date at the top will reflect changes. Material changes will be communicated via email or website notice.